Customer Support FAQs

Our FAQs

Got Any Questions? We’ve Got Answers

How to open an account?

To register as a new customer, you will need to fill out ‘Open Account’ form located on the toolbar at the top of the website.

Once the form has been received and relevant checks have been completed, a member of the sales support team will be in contact to set up Direct Debit and activating your account.

“Products”
You can hover over and click the headings at the top left of the page, using the drop-down filters to refine the search for the required item.

Sales Support

If you are struggling to find a product or have any detailed enquiries, please contact our sales support team on 0161 503 0577, option 2, and they will be able to help or alternatively email [email protected]

You will also be able to download our promotions from the menu bar in the top left of the page.  

Please contact our customer service team through our 24/7 phone line 0161 503 0577, option 1, or alternatively email [email protected]

If a member of the team is not available when calling, please leave a message or email prior to our midnight cut off time and your order will be updated.

We don’t have a minimum order amount; however, orders should achieve on average £75 per delivery over the calendar week.

You can place as many orders as you like throughout the day, these will be consolidated into one delivery. (providing you have selected the same delivery day)

You can place an order via our 24/7 orders line, 0161 503 0577, option 1. If a member of the team is not available, please leave a voicemail stating your account name and your order. This will then be processed accordingly.

Alternatively, you can request a log in for our online ordering and app. 

Alternatively, orders can be placed via email [email protected]

Fresh Pressed Juice 2pm Next Day Delivery

Freshly Prepared 6pm Next Day Delivery

Everything Else Midnight Next Day Delivery

You can request a delivery/collection time frame when setting up your account. Our transport team will always aim to meet your requirements.

All orders are payable by the method of payment set out in your Account/Credit application form.